Returns & Exchanges

At Covert Instruments, we stand behind the quality of our tools and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all components and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label or use a trackable shipping service to send the package back to our fulfillment center for inspection.

4

Receive Refund or Exchange

Once our technicians verify the contents, we will process your refund to the original payment method or dispatch your replacement item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing